Asigurarea Calităţii – Quality Assurance, Vol. XVII, Issue 67, July-September 2011 Asigurarea Calităţii – Quality Assurance, Vol. XVII, Issue 67, July-September 2011 Quick View Table of Contents Quality Award Models versus Self-Assessment. A Comparative Study Ton van der Wiele Statistical Multivariate Process Control based on FNAD Methodology Irina Adjudeanu, Ioan Bacivarov, Angelica Bacivarov Investigations Regarding Thin Films and Coatings Used in Microelectronic Devices M. Ignat, A.C. Seguineau, Chouaf, X. Lafontan, J.-M. Desmarres A Study Concerning Service Quality in a Hospital Environment Michele Cano, Caroline McChristie, Clive Musgrove Microsisteme electromecanice (MEMS) şi fiabilitate Titu-Marius I. Băjenescu Managementul organizaţiilor şi responsabilitatea socială corporativă Andrei Victor